Privacy Policy

At Bassbet Casino, we prioritize the privacy and security of our players. Safeguarding your personal information is not only our responsibility, but our commitment to building a trustworthy and transparent relationship with you. This Privacy Policy outlines how we collect, use, and protect your data while ensuring that you are fully informed of your rights. We encourage you to read this policy carefully to help you make informed decisions during your experience with our casino.

Data Processing

This Privacy Policy outlines our compliance with gambling regulations, especially regarding the processing of players' personal data. Such processing is crucial to providing access to our gaming services and ensuring a safe and secure environment for our users.

Bassbet Casino is operated by BetCorp Ltd., a company registered and licensed in Curacao, and our operations are managed under the strict supervision of the Curacao Gaming Authority. We are fully committed to ensuring a secure environment for all our players.

By accessing our services, you consent to this Privacy Policy. As we may occasionally update our terms, we recommend reviewing this policy regularly. Your continued use of Bassbet Casino’s services implies acceptance of any changes made.

Collection of Information

The types of personal information we collect through our website include:

1. Registration and Communication Data: Information provided when you create an account or communicate with us, such as your name, email, contact details, and identification documents.
2. Interaction Logs: Records of communications through email, live chat, or other customer support channels.
3. Transaction and Usage Data: Details of financial transactions, game activity, and interactions with our site.
4. Compliance Documentation: Documents necessary for identity verification and to meet our regulatory obligations.

Usage of Information

The personal data we collect is used for the following purposes:

1. Processing transactions, including deposits, withdrawals, and bets.
2. Providing the services you request and supporting your overall gaming experience.
3. Conducting verification checks for compliance with legal regulations.
4. Sending promotional content with your explicit consent.
5. Ensuring legal compliance, including anti-money laundering (AML) regulations.
6. Monitoring and preventing fraudulent or unauthorized activities.
7. Conducting research to enhance our services and improve your experience.

Marketing Communications

If you consent, we may send you promotional content about Bassbet Casino’s latest offers, bonuses, and events. You can easily opt-out of marketing communications at any time through your account settings or by contacting our customer support.

Disclosure of Information

Your personal information is never sold or rented to third parties. However, we may share your data in the following circumstances:

1. Within Our Group: To provide seamless service delivery across all our platforms.
2. With Trusted Partners: To assist with processing tasks and meet regulatory obligations.
3. With Third-Party Providers: To perform essential services such as payment processing and identity verification.

All data sharing is conducted under strict confidentiality agreements to protect your information.

Data Security and Retention

At Bassbet Casino, we implement industry-leading security measures to protect your personal data. We adhere to all relevant legal standards and will retain your information only for as long as necessary to meet regulatory requirements, including a minimum of five years following account closure, in line with anti-money laundering laws.

Cookies and Tracking

Bassbet Casino uses cookies and other tracking technologies to enhance your experience. These tools allow us to analyze site usage, improve functionality, and tailor marketing campaigns. You can adjust your cookie preferences through your browser settings, but please note that disabling cookies may affect your user experience.

Your Rights and Contact Information

You have the right to access, update, or request the deletion of your personal data. You may also object to the use of your data for marketing purposes. If you have any questions or concerns, you can reach our Data Protection Officer (DPO) via email. Under the General Data Protection Regulation (GDPR), you have the right to file complaints with the relevant data protection authorities.

This Privacy Policy demonstrates our dedication to protecting your privacy and providing a secure and enjoyable gaming environment. If you have any inquiries or need assistance regarding your personal data, please don’t hesitate to contact us.